Category Archives: cultural diversity training

Patricia Berkly at The Black Doctoral Network Inaugural National Conference

Leah P. Hollis, Ed.D.

President Patricia Berkly LLC

http://www.myconferencespeaker.com/

 

cornell 2aPhiladelphia, Pennsylvania, the home of brotherly love and sisterly affection, was the proud host of The Black Doctoral Network Inaugural National Conference October 3 through October 5 2013, at the Double Tree Hotel.  This hallmark event was led by Dr. Maurice Green, Executive Director at the International Black Doctoral Network Association. The speakers throughout the conference were a literal Who’s who of the black intelligentsia focusing on the theme “scholarship, service and community.”

The opening session was introduced by Trabian Shorters of BMe.org. He asked for black scholars to choose a partner and look closely…. Then name everything wrong with the partner.  The connection is this is how the world looks at African American men, seeking first what is wrong.  His mission is to work with young African American men in the communities so society doesn’t perpetuate the loss of African American boys and men to the justice system.  The task was assigned to conference delegates to preserve the black community and advance the progress of its most squandered resource, the African American male.

The opening ceremony on Thursday evening continued with a compelling speech by Dr. Cornell West, imminent scholar and professor at the Union Seminary in New York City. West urged the audience of black scholars and advocates to find their original voice.  “Anyone can be a copy…” but one is always successful when he or she finds that authentic voice.  West reflected on the work of WEB Dubois, Angela Davis and William Julius Wilson as examples of original thought that propelled the African American consciousness.  He also commented on the spiritual center of our communities, or the erasure of such.  Churches, mosques and synagogues are seldom found in the black community; young people find transcendence through music, expressing themselves over a rhyme.

Moved by his remarks, participants in the crowd asked questions about how black intellectuals should poise themselves in a supposedly “post racial” society.  Other remarks included the reflection on the Historically Black College, and that the community college serves a great deal of African Americans.

The conference continued through October 4 and October 5 with key note speeches from Dr. William Julius Wilson and Dr. Julianne Malveaux.  With over 350 scholars in attendance from  institutions such as Cornell University, Morgan State, Duke University, the University of Pennsylvania, Howard University, University of Denver and Spelman, to name a few, the program was loaded with critical topics in academy.  Presenters offered their primary research and perspective on research methods, entrepreneurship, the academic job talk, the publish/perish process, violence in the workplace and community, and urban education.  The conference sessions were engaging, for African Americans, by African Americans.

Considered a solid success by conference organizers and participants, The Black Doctoral Network Inaugural National Conference had several sponsors including top university sponsors such as University of Pennsylvania, the University of Delaware, and the Massachusetts Institute of Technology. Sponsor partners also included John Jay College of Criminal Justice, AmeriHealth Carita, African Ancestry and Bme.org with the Knight Foundation serving as the title sponsor.

 

Leah P. Hollis, Ed.D. is president and founder of Patricia Berkly LLC in greater Philadelphia. She presented her original work at the conference reflecting on workplace bullying and its impact on African American staff in the academy.

YOU’RE FIRED! But wait, my life isn’t a reality TV show….

 YOU’RE FIRED! But wait, my life isn’t a reality TV show….

YOU’RE FIRED! But wait, my life isn’t a reality TV show….

YOU’RE FIRED! But wait, my life isn’t a reality TV show….

By Dr Leah Hollis, author of Unequal Opportunity: Fired without cause? Filing with the EEOC…

Raquel had been a rising star in her company since her initial point of hire four years previous.  She had landed major clients, bonuses, and was recognized regionally and nationally for her work.  Despite the recession, Raquel’s life was laden with hard work and well deserved pay.  She had made the necessary sacrifices by delaying marriage, relocating three times, while reaping the financial rewards.  Raquel was at the height of her earning power.  Her performance record was so solid, no wonder she didn’t flinch when her boss retired. So of course, the new boss, Jacob would value her as a longstanding member of his team, even though she was passed over for his position.  Or so she thought.

All teams go through the aches and pains of adjusting to a new leader.  Raquel felt the tension between Jacob and the rest of the team was no different. Everyone was adjusting to his new communication protocols, and reporting expectations.  Therefore, when Raquel walked in to her weekly meeting with him, with the Director of Human Resources present, she could only anticipate a conference about one of her direct reports.  The meeting was short… not sweet…

“You’re fired….” Jacob blurted out.  “We are going in another direction. Budget cuts.”

Raquel was stunned.  Clearly this was a joke. She had earned letters of commendation the last three quarters straight.  Her slack jawed pause allowed Jacob to continue…

“You can have the next two hours to clean out your desk. We already cut off your internet service.  It’s 3 pm now. You should be out by 5 pm…”

Raquel had nothing to say…what was this some reality show?  When will the commentator come out…? Candid Camera… You’ve been PUNKED… something?!?

The HR Director did and said nothing.  Jacob got up and went to the window. “You have two hours…”

Raquel’s mind was spinning.  She just built an addition on her house with a second mortgage.  Sure she could call headhunters, but she couldn’t move.  Budget cuts?  But they just hired two staff member last week… Budget cuts?

***

Raquel’s story unfortunately is played out every day in this recession.  What Raquel’s manager and many other managers don’t realize is that Raquel and other jilted employees feel betrayed and start looking for ways to be heard. At this point, they have nothing to lose by pursuing a lawsuit. More than ever, employees know the federal discrimination laws, and know where to file a complaint either with the EEOC or an attorney.  Employees who are well educated or advanced in their careers are more likely to file a complaint. Because they command higher salaries,  possible damages and back pay rewards are lucrative.

What should employees do while on the job or after termination? Leah Hollis, President of Patricia Berkly LLC and author of Unequal Opportunity, Fired without cause? Filing with the EEOC offers several strategies for those considering filing a discrimination lawsuit.

While Raquel was still on the job, hopefully she took basic steps to document her performance by:

  • Keeping all records notes, letters, and emails that discussed her personal performance.  Organizations have a responsibility to keep staff updated about job performance expectations.
  • Keeping a copy of these performance records AT HOME. Similar to Raquel’s case, the
  • Internet, intranet, and computer access is often the first thing an employer shuts down. However, employees don’t have a right to proprietary information, only information on their performance.
  • Professionally confirming the boss’s expectations and objectives in writing shortly after meetings. If an employee has questions, or believes expectations are unfair, she should calmly and logically express these concerns when the expectations are established. Don’t wait for months down the road when unreasonable expectations can’t be achieved.
    • Reading the employee handbook, no matter how boring.  Know the rules that the employer is playing by. They are responsible for adhering to their own policies as well.

 

Raquel was terminated. Being fired is like being punched at recess by the school bully. Most people don’t see it coming, and feel knocked to their feet in front of the world.   Despite her emotional state, she took a deep breath, regrouped and considered her options:

  • Raquel did some soul searching.   Perhaps this was divine intervention.  Was this an opportunity for another career path or to follow other interests?
  • But, on the other hand, those copious notes regarding her job performance were worth their weight in gold as she considered a wrongful termination complaint. Her notes revealed a pattern of gender discrimination since her last boss retired. First of all, she was more qualified than Jacob.

Once Raquel assessed the situation and decided to pursue legal action with a formal complaint, she had two options:

  • A). To seek the EEOC/and state human relations commission to file a complaint. This option cost Raquel nothing.  They conduct the investigation and require the employer to explain why there was a termination.  The complaint must BE CLEAR.  Do you believe you were fired because of your gender, your race, your age (if over 40)?  You must be explicit with this claim and provide documentation of reoccurring instances where your membership in a protected class (gender, race, age, religion, background, pregnancy) was a compelling element in your termination. If the EEOC doesn’t resolve the matter in a year, the terminated employee will often receive a right to sue letter, and can proceed to option B.  At this point, seek an employee attorney since many will take the case on contingency.
  • B). Seek an employment attorney. Whether the employee comes straight to this option OR waits to get the right to sue letter from the EEOC, the complaining employee still needs to have her ducks in a row. The duration of the average lawsuit is 22 months, but in some cases, carries on much longer.  With a strong case, stay with it because it can provide vindication.

After 26 months of exchanging paper work, conciliation meetings and then mediation, Raquel had proven a clear case of gender discrimination. With the assistance of an attorney, she was awarded a year and half back pay, less attorney’s fees.  During the course of the case, Jacob faced two other gender discrimination complaints and resigned from his post before Raquel’s settlement was final.

In 2010, the EEOC reported close to 100,000 new discrimination cases.  Every day, about 550 small businesses are tagged with discrimination lawsuits.

Have you or some one you know experienced discrimination or unfair treatment at work (based on age, race, gender, religion or national origin)? We would like to hear your story.

For more detailed information on this topic and how people have handled various types of workplace discrimination, visit our website at www.diversitytrainingconsultants.com or check out Unequal Opportunity: Fired without cause, Filing with the EEOC on Barnes and Noble.com.

Diversity management at McDonalds?

Diversity management at McDonalds?

Diversity management at McDonalds?

Diversity management at McDonalds?

 

Some were saddened to read that diversity management might have been lacking at McDonalds here in greater Philadelphia.  Diversity management could have helped McDonalds avoid a very costly workplace bullying case. Lacking diversity management led to a $90,000 settlement for a young man who was bullied at work. Diversity management would have trained the supervisor and staff not to harass this young man with cognitive challenges. Diversity management is not just about developing cultural sensitivity; diversity management would continuously train staff.  An organization like McDonalds is particularly vulnerable when a diversity management plan is not in place.  Staff attrition is high at such jobs, but a diversity management plan can help keep that staff compliant.

Often organizations believe they don’t have time for diversity management. However, consider what happens in the absence of diversity management.  Diversity management could have helped the organization avoid costly legal fees.  Diversity management would have helped this McDonalds avoid a time consuming discovery process.  Diversity management is priceless; diversity management keeps organization compliant with changing trends in hiring, recruitment and retraining.  Diversity management can keep manager educated to avoid Title VII complaints.  Without proper diversity management, organizations expose themselves to staff problems. Diversity management is a necessary cost of doing business… just like any other training.

What is diversity?

What is diversity?

What is diversity?

What is diversity?

 

According to the US Census, our community is evolving to be a “minority majority” country.  In several states, minority children are actually in the majority under the age of fifteen.  So just what is diversity?  Diversity is beyond a black and white race issue. Then what is diversity?  It is beyond a man versus woman issue?  What is diversity again?  Diversity is about understanding the different background and experiences of people and embracing those differences? What is diversity? It describes a group of people, whether they are in the same race, gender age or background, but understanding they are all unique individuals. What is diversity? It is the fabric of our schools, communities, and workplaces. What is diversity? It is ubiquitous and constant.

What is diversity management?  Diversity management moves beyond the tolerance that we discussed in the 1990s. Diversity management includes a leader’s understanding of what motivates people from different classes, races, regions, ages and experiences.  What is diversity?  From a leadership point of view, it is also the clear knowledge of Title VII, FMLA, and ADA rules that help a manager not only answer the question “what is diversity” but make decisions properly informed by federal laws.  When a staff member asks “what is diversity” and why is it important, a leader can recognize that diversity is at the root of innovation. What is diversity?  It is the germ of diverse ideas and solutions which emerge from a diverse workforce.  When companies engage different demographics and ages, knowing the answer to “what is diversity” can lead the way to opening a new market share, and creating diverse revenue stream.

So when you think, “What is diversity,” it is the current trajectory of our population.  In regard to business, when we think, “What is diversity,” it is at the root of problem solving and innovation.   What is diversity?  The answer changes in every community.  But the answer to “what is diversity” lies in our ability to embrace difference and respect the civil right of each other. What is diversity?  It is just good business.

Avoid Sexual Harassment

Avoid Sexual Harassment

Avoid Sexual Harassment

Avoid Sexual Harassment

 

Get Trained … Stay Compliant

 

You thought it was a joke…She thought it was offensive.

 

You thought it was ok to hug him… He thought he was cornered.

Just what IS sexual harassment? It is a form of sex discrimination and prohibited by Title VII of 1964 Civil Rights Act.  It encompasses unwelcome physical, visual, or verbal behavior of a sexual nature.  Like other forms of discrimination, sexual harassment creates a toxic workplace. Did you know that over 16% of sexual harassment cases are filed by men?  The EEOC collected over $48 million in monetary benefits related to sexual harassment in 2010.  This figure doesn’t include settlement collected through litigation.

 

These costs also don’t consider the legal fees and cost lost in productivity.  Further, organizations lose money when people leave a contentious environment.  No one is a winner when a Title VII complaint is launched against your organization.

 

 Some recent cases in the last six months include:

 

>Jay Medicar Transportation will pay $70,000 to settle sexual harassment suit.

 

>MTV employee files sexual harassment and hostile work environment.

 

>Lighthouse Restaurant pays $23,000 to settle sexual harassment lawsuit.

 

>Monarch Dental pays $175,000 to settle EEOC sexual harassment lawsuit

 

>International Profit Associations will pay $8 million to settle sexual harassment suit compensating 82 women who suffered sexual harassment at the company.